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Cancellation & Refund Policy
How rescheduling, cancellations and refunds work for consultations, single sessions and packages.
Last updated: 16 October 2026
01Rescheduling
Free if you inform us at least 24 hours before your appointment.
02Single sessions
Paid sessions cancelled 24+ hours before are refunded in full or moved to a new date.
03Packages
Package fees are non-refundable. Unused sessions can be rescheduled with at least 24 hours’ notice.
04Medical reasons
If the doctor decides a treatment isn’t suitable for you, the amount for that treatment is refunded in full.
05Processing
Refunds are made to the original payment method within 7–10 working days.
06Contact
care@rootwiseaesthetics.com · +91 93848 17369
Questions about this policy?
care@rootwiseaesthetics.com · +91 93848 17369
Also read: Privacy Policy · Terms & Conditions · Medical Disclaimer