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Cancellation & Refund Policy

How rescheduling, cancellations and refunds work for consultations, single sessions and packages.

Last updated: 16 October 2026

01Rescheduling

Free if you inform us at least 24 hours before your appointment.

02Single sessions

Paid sessions cancelled 24+ hours before are refunded in full or moved to a new date.

03Packages

Package fees are non-refundable. Unused sessions can be rescheduled with at least 24 hours’ notice.

04Medical reasons

If the doctor decides a treatment isn’t suitable for you, the amount for that treatment is refunded in full.

05Processing

Refunds are made to the original payment method within 7–10 working days.

06Contact

care@rootwiseaesthetics.com · +91 93848 17369

Questions about this policy?
care@rootwiseaesthetics.com  ·  +91 93848 17369